Avaya 61451T Exam Questions : Administering Avaya Aura Communication Manager Specialized

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Avaya 61451T Exam Syllabus Topics:

Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

1. What role do Alarms, Error, and Event reports play in troubleshooting Communication Manager?

A) They predict future system errors and failures.
B) They help in identifying and diagnosing system issues.
C) They provide real-time status of all active calls.
D) They archive old data for compliance.

2. Which live monitoring and trace commands are essential for real-time diagnostics in Communication Manager?

A) traceSM, list trace, monitor traffic
B) reset, restart, set time
C) ping, traceroute, nslookup
D) backup, save translation, restore

3. How does the Call Center ACD feature benefit a business using Communication Manager?

A) By efficiently routing calls based on agent availability and skill level
B) By encrypting all calls routed through the ACD
C) By automatically locking stations that are not in use
D) By reducing the need for direct user interaction

4. How can a backup of Communication Manager data be taken effectively?

A) By emailing files to an administrative account
B) By using the built-in backup utility to an onsite server
C) By printing out all configuration settings
D) Through manual copying of files to an external drive

5. Which tools can administrators use to manage user profiles in Communication Manager?

A) System Manager and Command Line Interface
B) Contact Center applications
C) Third-party management tools
D) System Manager only

Solutions: