EXIN ITILFND_V4 Exam Questions : ITIL 4 Foundation

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EXIN ITILFND_V4 Exam Syllabus Topics:

EXIN ITIL 4 Foundation Sample Questions:

1. Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?

A) Monitoring and event management
B) Deployment management
C) IT asset management
D) Continual improvement

2. Which guiding principle considers which parts of an existing process should be kept by identifying how they contribute to value creation?

A) Keep it simple and practical
B) Think and work holistically
C) Collaborate and promote visibility
D) Progress iteratively with feedback

3. What can be described as an operating model for the creation and management of products and services?

A) Practices
B) Governance
C) Guiding principles
D) Service value chain

4. What is included in the purpose of the 'IT asset management' practice?

A) Making new and changed assets available for use
B) Moving assets to live or other environments for testing or staging
C) Supporting decision-making about purchase, re-use, retirement, and disposal of assets
D) Providing information on how assets are configured and the relationships between them

5. When applying the 'collaborate and promote visibility' principle to an organization's initiative, which is NOT a necessary action?

A) Ensuring everyone involved in the initiative is in agreement about it before starting
B) Basing decisions about the initiative on visible data
C) Communicating information about the initiative to other parts of the organization
D) Considering different methods of communication for the different audiences

Solutions: