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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user reports that their laser printer is printing lighter on one side of the page than the other. The user further reports that a new toner cartridge was just installed. Which of the following is the MOST likely cause?

A) The laser motor is failing and causing uneven dispersion to the developer.
B) The user did not gently shake the toner prior to installation.
C) The paper tray size is set incorrectly.
D) The fuser in the printer is not warming to a proper temperature.

2. Which of the following boot methods would a technician use to BEST install an image from an optical media onto a new computer?

A) DVD
B) PXE
C) Tape
D) USB

3. Which of the following resources is MOST important for accessing remote virtual environments on a client machine?

A) High speed memory
B) Drive space
C) Network speed
D) CPU speed

4. A customer is not able to connect to any websites. Which of the following commands should a technician run FIRST to identify the issue?

A) TRACERT
B) NET SHOW
C) IPCONFIG
D) NETSTAT

5. A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this is occurring?

A) UAC is waiting for user input.
B) Power Settings need to be enabled.
C) BitLocker is scanning for corrupt software.
D) Aero Settings are not enabled.

Solutions: