SAP C_C4HCX Exam Questions : SAP Certified - Solution Architect - SAP Customer Experience

  • Exam Code: C_C4HCX
  • Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
  • Updated: Jul 03, 2026
  • Q&As: 82 Questions and Answers

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Which of the following is a feature of SAP Master Data Integration?

A) Central data governance
B) Data consolidation
C) Data quality management
D) Data distribution


2. You need to perform technical services on equipment located at customer sites.
How can you update the structure of equipment installed at a customer location in SAP Service Cloud?

A) Using work ticket management
B) Using workflow rule management
C) Using knowledge base management
D) Using installed base management


3. Which of the following SAP AI Services can be used to extend SAP applications?
Note: There are 3 correct answers to this question.

A) Quotation Recommendation
B) Data Attribute Recommendation
C) SAP Revenue Recognition
D) Document Information Extraction
E) SAP Translation Hub


4. How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.

A) It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.
B) It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
C) It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
D) It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.
E) It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.


5. What do opportunity revenue splits allow you to do when using SAP Sales Cloud?
Note: There are 2 correct answers to this question.

A) They allow you to see how much each revenue partner contributes to an opportunity.
B) They allow you to split the revenue from a sales opportunity between sales employees.
C) They allow you to see how much each employee in the sales unit contributes to an opportunity.
D) They allow you to split the revenue from a sales opportunity between sales employees and external partners.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: A,B,D
Question # 4
Answer: C,D,E
Question # 5
Answer: B,C

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