Easily To Pass New Avaya 78950X Dumps with 65 Questions
Latest 78950X Study Guides 2022 - With Test Engine PDF
NEW QUESTION 30
Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)
- A. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
- B. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
- C. Log into the vCenter or vSphere.
- D. Download the WebLM Software Appliance from PLDS-
Answer: A,C
NEW QUESTION 31
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)
- A. IP Office System Monitor Tool
- B. Window Event Viewer
- C. ACCS SGM Management Client
- D. IP Office System Status Application
- E. IP Office Web Manager
Answer: A,B,E
NEW QUESTION 32
Which two statements about Thick Provisioning are true? (Choose two.)
- A. It prevents over allocation of hard disk resources.
- B. It improves hard disk performance.
- C. It requires less disk space overall than Thin Provisioning.
- D. It allows the Software Appliance image to be deployed faster.
Answer: A,C
NEW QUESTION 33
For an Avaya Contact Center Select (ACCS) Software Appliance deployment, where is the Windows Operating System license obtained?
- A. It is downloaded from PLDS.
- B. It is included in the Avaya Contact Center Select Software Appliance
- C. It is supplied by the customer.
- D. It is not required for a VMware deployment.
Answer: C
NEW QUESTION 34
Refer to the exhibit.
What does the Mailbox status relate to?
- A. The connection with the multimedia database is established.
- B. The connection with the recipient mailbox is established.
- C. The connection with the multimedia system is established.
- D. The connection with the web communication server is established.
Answer: B
NEW QUESTION 35
Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?
- A. CCMS
- B. CCMM
- C. CCT
- D. CCMA
Answer: C
NEW QUESTION 36
A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)
- A. Partitions
- B. Windows group security
- C. Basic Launchpad rights
- D. Access class
- E. Element Manager login
Answer: A,C,D
NEW QUESTION 37
Which statement about the value of a global variable Is true?
- A. It can only be changed in the variable editor.
- B. It can only be changed by deleting and re-entering it.
- C. It can be changed during a call using the assign command in a script.
- D. It can be changed during a call if It is flagged as a wild variable.
Answer: B
NEW QUESTION 38
What is the correct URI format for a controlled directory number 3200?
- A. sip:[email protected]
- B. sip:3200@sip:avaya.com
- C. 3200@sip:avaya.com
- D. sip:3200.sip.avaya.com
Answer: B
NEW QUESTION 39
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
- A. IP Office Web Manager
- B. ACCS, Contact Center Manager component
- C. IP Office System Status
- D. ACCS, Configuration component
Answer: C
NEW QUESTION 40
Which three applications are included with the IP Office admin suite Installation? (Choose three.)
- A. IP Office Platform Manager
- B. Avaya Grep
- C. System Monitor
- D. IP Office Manager
- E. System Status
Answer: C,D,E
NEW QUESTION 41
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?
- A. Hardware Appliance option
- B. Software Appliance option
- C. Trunkey option
- D. DVD option
Answer: C
NEW QUESTION 42
Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)
- A. Contact Center Management add agent
- B. Contact Center Management multi add option
- C. Contact Center Management create copy
- D. Contact Center Management add many users
- E. Contact Center Configuration Tool
Answer: B,D,E
NEW QUESTION 43
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
- A. Active Directory Domain account
- B. SIP user account
- C. Windows user account
- D. IP Office user account
Answer: A,C
NEW QUESTION 44
Which two parameters does the Avaya Aura Media Server (AAMS) default locale setting control? (Choose two.)
- A. The keyboard requirements
- B. The language for the User Interface
- C. The locale used for default prompts and announcements
- D. The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts
Answer: B,C
NEW QUESTION 45
Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)
- A. IP Office 500V2 voice platform
- B. Avaya Contact Center Select DVD
- C. Avaya Contact Center Select hardware appliance
- D. Avaya Contact Center Select software appliance
- E. ACCS and IP Office resides on a single VMware host server
Answer: A,D,E
NEW QUESTION 46
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
- A. A short code needs to be added on the IP Office.
- B. A corresponding CDN needs to be set up
- C. A new SIP extension needs to be added to the IP Office.
- D. A new short code needs to be set up in the ACCS.
Answer: C,D
NEW QUESTION 47
The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)
- A. When the IP Office Manager application Is closed, the change will be effective.
- B. The IP Office system may require a restart depending on the SIP settings changes.
- C. The administrator must save configuration to transfer changes to the IP Office.
- D. The administrator must execute the IP Office Manager save translations command
Answer: C,D
NEW QUESTION 48
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, a gray padlock next to a service may indicate which two conditions? (Choose two.)
- A. The service is not licensed.
- B. The patches for that service are out of date.
- C. The service was disabled because it is not being used.
- D. The service is in the process of shutting down.
Answer: A,B
NEW QUESTION 49
From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?
- A. Contact Center Multimedia
- B. Contact Center Server Configuration, SIP, Network Settings
- C. SIP Gateway Monitor SGM client
- D. System Control and Monitor Utility
Answer: B
NEW QUESTION 50
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
- A. Display
- B. Service Level
- C. Service Factor
- D. Short call
Answer: A,D
NEW QUESTION 51
A call variable is useful because of which two characteristics? (Choose two.)
- A. Their values can be changed during a call session to serve as a collector for caller entered information.
- B. They can be assigned a range of values when they are created in the variable editor.
- C. They can be changed from call variable to global variable during a call session.
- D. Only call variables of type Integer can be used as wild variables.
Answer: A,B
NEW QUESTION 52
Refer to the exhibit.
The SIP Gateway Manager Management Client is fluctuating between red and green.
From the information in the exhibit, what is the root cause of this problem?
- A. Third party telephone control has been lost.
- B. Control directory numbers on Avaya Contact Center Select (ACCS) are not acquired.
- C. No application flows or scripts have been properly activated.
- D. The Avaya Contact Center Select (ACCS) SIP extension has not been properly configured.
Answer: A
NEW QUESTION 53
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