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SAP C_C4H520_02 Exam Syllabus Topics:
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C_C4H520_02 Exam Certification Details:
| Sample Questions: | SAP C_C4H520_02 Exam Sample Question |
| Level: | Associate |
| Exam: | 80 questions |
| Cut Score: | 61% |
| Duration: | 180 mins |
NEW QUESTION 36
Which features are available in Smartform Designer? Note: There are 3 correct answers to this question.
- A. Import translations
- B. Create Custom Elements
- C. Preview Report
- D. Design New Icons
- E. Copy Template
Answer: A,C,E
NEW QUESTION 37
What does the dispatcher need to do when searching for a technician in the planning board? Choose the correct answer.
- A. Use a business rule
- B. Use a UDF
- C. Use a filter
Answer: C
NEW QUESTION 38
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Check the list of the existing known limitations.
- B. Ensure that the SAP Field Service Management system version is supported.
- C. Maintain code list mappings for service call types.
- D. Validate the RFC destination and IDoc setup.
- E. Enter value list mappings for product types.
Answer: B,C,E
NEW QUESTION 39
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.
- A. Mobile Field service execution
- B. Customer Feedback Management
- C. Parts Logistics
- D. Workforce management
Answer: A,B
NEW QUESTION 40
Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.
- A. Service contract
- B. Smartform
- C. Item
- D. Equipment
- E. Service call
Answer: A,C,D
NEW QUESTION 41
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.
- A. Delete recent browser history and cookies.
- B. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
- C. Set REPORTDATA UI Permission to VISIBLE.
- D. Allow browser cookie settings to accept sapbusinessobjects.cloud.
Answer: B,D
NEW QUESTION 42
As an administrator,which actions you can take on the time and material journal tab? Note: There are 3 correct answers to this question.
- A. Review
- B. Approve
- C. Delete
- D. Close
- E. Release
Answer: A,B,C
NEW QUESTION 43
What needs to done to create a moment set? Note: There are 3 correct answers to this question.
- A. Create and assign QR code
- B. Setup Business rule
- C. Create Moment set
- D. Create Item and assign it
- E. Create Moment
Answer: A,C,E
NEW QUESTION 44
How would a field service technician update the service assignment Status? Choose the correct answer.
- A. By adding a checklist
- B. By Setting the relevant workflow step
- C. By navigating to the address on the Service assignments.
- D. By opening the Service assignments.
Answer: B
NEW QUESTION 45
What assumptions / facts go for Querying? Note: There are 2 correct answers to this question.
- A. T-SQL supported
- B. Core SQL supported
- C. DTOs have to be referenced by alias
- D. DTOs have to be referenced by variable definitions
Answer: B,D
NEW QUESTION 46
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?
- A. Decline
- B. Review
- C. Request change
- D. Duplicate
Answer: C
NEW QUESTION 47
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Assign user groups to users.
- B. Assign users to permissions.
- C. Assign permissions to user groups.
- D. Assign user groups to permissions.
Answer: A,C
NEW QUESTION 48
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be assigned to an equipment.
- B. The template can be assigned to an activity.
- C. The template can be exported in XML format.
- D. The template can be edited.
Answer: C,D
NEW QUESTION 49
What options does a technician have to record travel time against an activity in the SAP field service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the activity menu by creating a manual entry
- B. From the Effort menu by selecting the activity object type
- C. From the Homepage menu by creating a manual entry
- D. From the Equipment menu after checkout
- E. From the activity record after the workflow steps is set to finished
Answer: A,B,C
NEW QUESTION 50
What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to change Smartform mode from development to active.
- B. It is used to hide specific chapters.
- C. It is used to hide specific elements.
- D. It is used to hide a Smartform from the mobile device.
Answer: B,C
NEW QUESTION 51
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.
- A. Defining which material the customer needs to purchase before the technician can start the work
- B. Booking material for a specific service call and defined location
- C. Organizing spare parts to be taken to the physical location of the job
- D. Reserving material that has already been used for previous services
Answer: B,C
NEW QUESTION 52
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Standard Checkout
- B. Save Efforts
- C. Group Checkout
- D. Complete Smartform
Answer: C
NEW QUESTION 53
What information is stored in the QR code used in the Customer Self-Service portal?
- A. SAP Field Service Management URL
- B. Moment-Sets specific short URL
- C. Equipment specific short URL
- D. Customer Self-Service portal URL
Answer: C
NEW QUESTION 54
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