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NEW QUESTION 38
When searching using the App Navigator search field, what can be returned? (Choose four.)
- A. Titles of Dashboard Gauges
- B. Names of Applications and Modules
- C. Names of Modules
- D. Names of Applications
- E. Favorites
- F. History Records
Answer: B,C,D,E
NEW QUESTION 39
Access controls are evaluated in this order:
1. Match object against table ACL
2, Match the object against field ACL
Within step 1 above, what order are the table ACLs evaluated?
- A. Specific general: Table ACL, Parent Table ACL, Wildcard (*) ACL
- B. Bottom to top: Table ACL. Table.Field ACL, Parent Table. Field ACL
- C. Top to bottom: Wildcard Table ACL, Parent Table ACL, Table ACL
- D. Specific to general: Table.Field ACL, Parent Table.Field ACL, *.Field ACL
- E. General to specific: Table ACL, Table.Field ACL, Parent Table, Field ACL
Answer: A
NEW QUESTION 40
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
- A. Accessible to
- B. Can Access
- C. Can Read
- D. Access List
Answer: C
NEW QUESTION 41
Security rules are defined to restrict the permission of users from viewing and interacting with dat a. What are these security rules called?
- A. CRUD Rules
- B. Access Control Rules
- C. Role Assignment Rules
- D. Scripted User Rules
- E. User Authentication Rules
Answer: B
NEW QUESTION 42
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
- A. Conditions
- B. table.none
- C. table.
- D. table."
- E. Roles
- F. Script
Answer: D,E,F
NEW QUESTION 43
What icon do you use to change the label on a Favorite?
- A. Hamburger
- B. Star
- C. Pencil
- D. Three dots
- E. Clock
- F. Triangle.
Answer: C
NEW QUESTION 44
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?
- A. Have them correct the time zone on their computer.
- B. Have them clear their cache.
- C. Recommend they use Chrome, instead of Explorer.
- D. Use the system properties to correct the instance's time zone.
- E. Have them use the gear icon to set the employee's time zone.
Answer: A
NEW QUESTION 45
When building an extended table from a base table, which fields do you need to create? Choose 2 answers
- A. The mandatory fields for the base table.
- B. The fields that are specific to the extended table.
- C. The fields that are not in the base table.
- D. The reference fields for the base table.
Answer: B,C
NEW QUESTION 46
A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment What could you suggest. to make it easier for the expert to read only the work notes in the Activity log?
- A. Right click form header > Form Layout > Add Work Notes Section
- B. Click Personalize icon and select Activity Stream
- C. Click Context menu > Work Notes View
- D. Click Funnel icon and select only work notes
- E. Click Context menu > History
Answer: D
NEW QUESTION 47
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
- A. The manager is not a member of the Network and Hardware groups.
- B. The Assignment Group manager field is empty.
- C. The manager is not a member of the Service Desk group.
- D. The manager does not have the itil role.
- E. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
Answer: D
NEW QUESTION 48
What are the three key tables in an enterprise CMDO?
Choose 3 angwers
- A. cmap_ret_ci
- B. cmdb_bak
- C. Sh_emdb_ci
- D. sh_eomdb
- E. sn_cmdt_bak
- F. cmdb_ci
- G. cmap
Answer: A,F,G
NEW QUESTION 49
Which field (or fields) is used as a unique key during imports?
- A. Key Fields
- B. Match Fields
- C. Coalesce Fields
- D. Sys IDs
Answer: C
NEW QUESTION 50
What module do you use to access the reports that are available to you?
- A. Self-Service>My Reports
- B. Report > Overview
- C. Reports > Homepage
- D. Report > View /Run
Answer: C
NEW QUESTION 51
What type of query allows you to filter list data using normal words, instead of the condition builder?
- A. Machine Learning Query
- B. Alexa Query
- C. Natural Language Query
- D. Predictive Intelligence Query
- E. Auto-suggest Query
Answer: C
NEW QUESTION 52
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
- A. Virtual Agent
- B. Answer Agent
- C. Connect Chat
- D. live Feed
Answer: A
NEW QUESTION 53
What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.
- A. User Criteria
- B. User info
- C. User conditions
- D. User permissions
Answer: A
NEW QUESTION 54
How are Workflows moved between instances?
- A. Workflows cannot be moved between instances
- B. Workflows are moved using Application Sets
- C. Workflows are moved using Update Sets
- D. Workflows are moved using Transform Maps
Answer: C
NEW QUESTION 55
How do you make a list filter available to everyone?
- A. Make active, set visibility, and save
- B. Make active, assign a name, and save
- C. Assign a name, set visibility, and save
- D. Assign a group, set visibility, and save
Answer: C
NEW QUESTION 56
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