BlackBerry 10 Support Specialist : BCP-240 Exam Questions

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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user reports getting a 403 error while trying to configure their e-mail account. What is the most likely cause?

A) ActiveSync is not configured with Autodiscover.
B) The user is not provisioned for data services.
C) The user* s password has been mistyped.
D) ActiveSync is currently off-line.

2. Which of the following is NOT a capability of BlackBerry Link?

A) Backup device data
B) NFC Media Sync
C) Software updates
D) Bluetooth Media Sync

3. Once a ticket has been opened with RIM support, how would a report be created to submit logs from the BlackBerry 10 (BB10) handheld?

A) Settings > Support > Create Report
B) Options > Help > Support > Create Report
C) Help > Support > Create Report
D) Settings > Help > Support > Create Report

4. By Default, how many devices can a single user activate to one given account?

A) Two
B) Five
C) Ten
D) One

5. When a user tries to delete an application, there is no trash bin icon. What type of application is this?

A) Third-Party BlackBerry Application
B) Core BlackBerry 10 (BB10) application
C) Core BlackBerry 7 (BB7) application
D) Enterprise Java application

Solutions: