Apple OS X Support Essentials 10.9 : 9L0-415 Exam Questions

  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Sep 05, 2025
  • Q&As: 218 Questions and Answers

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Apple OS X Support Essentials 10.9 Sample Questions:

1. The local hidden OS X Recovery HD doesn't include the OS X installation assets. So reinstallingOS X Mavericks from here requires high-speed Internet access and the ability to verify access tothe installation assets. Upgraded Mac systems are verified by entering the Apple ID used to purchase OS X Mavericks. Verification is automatic for Mac systems that included OS X Mavericks when purchased new.

A) What three methods can be used to uninstall applications?
B) What two resources does the local hidden OS X Recovery HD need to reinstall OS X Mavericks?
C) What two methods are used to hide items from the Finder?
D) What role does the systemlaunchedprocess serve during system startup?


2. A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.

A) How can you verify basic connectivity to another network host?
B) How can you identify duplicate fonts?
C) How can you limit the use of Location Services?
D) How can you reset a user's home folder permissions?


3. You enable Stealth Mode on an OS X Mountain Lion computer's firewall. How does this affect the computer's behavior?

A) The Mac will not allow outgoing connections for non-approved applications.
B) The Mac will not register any services that are offered via Bonjour.
C) The Mac will not respond to diagnostic probes such as ping.
D) The Mac will not respond to incoming connection requests.


4. How do you start up an OS X Mountain Lion computer in single-user mode?

A) Start up from the Mountain Lion Recovery system partition, and enter the command reboot -single in Terminal.
B) Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
C) Hold down Shift-Option while the computer restarts.
D) Hold down Command-S while the computer restarts.


5. What's the easiest method in OS X to configure VPN settings?

A) The Archive option in the Finder creates compressed zip archive files.
B) The Setup Assistant process guides a user through initial configuration of OS X Mavericks.
C) The easiest method to configure VPN settings is to use a configuration profile containing all the relevant VPN setup information.
D) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: D
Question # 5
Answer: C

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