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Salesforce Maps Accredited Professional Sample Questions:

1. An account executive from Alpine Energy is covering a large territory using Salesforce Maps. There have been constant address changes to their accounts in the past which required them to manually clear the coordinates so that Maps will generate new latitude and longitude values. How can this process be automated?

A) Configure Auto Assignment rules to automatically assign new coordinates when an address changes
B) After plotting a Marker Layer, click the "Use Suggested Address" button to update the latitude and longitude values.
C) Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
D) Utilize the "auto update address" feature in Salesforce Maps

2. Alpine Energy has two teams that visit the same set of accounts, Sales Reps and Merchandisers. Sales Reps prefer to visit their accounts in the afternoon and Merchandisers prefer the morning. How should the admin configure Maps Advanced Visit Windows to meet this requirement?

A) Create two lookup fields on the Account object to the Visit Window object, one for Sales Rep Visit Windows and the other for Merchandiser Visit Windows.
B) A Routable record can only be assigned to one Visit Window.
C) Create a Visit Window that reflects the preferred visit times for one team, then add a Temporary Visit Window for the second.
D) When creating a new Visit Window, ensure the "Visit Window 1" and "Visit Window 2" sections reflect the combined preferred visit times for each team.

3. An administrator at Alpine Energy wants to include their custom object Alpine Customers in Maps Advanced routing. Which three steps must the admin complete?

A) Create a lookup relationship field on the Maps Advanced Route Waypoint object they want to include in routing.
B) Make sure that Click2Create is configured for Alpine Customers.
C) Create a custom report type for Alpine Customers in order to import customer list for routing.
D) Ensure that users are assigned to the records or related records they want to route via user lookup field
E) Ensure all Alpine Customers have geocodes (latitude/longitude values) assigned

4. The company has the requirement to highlight the Preferred Pronoun information for their Contact records. Their reps are using Salesforce Maps to visualize the locations of company's Contacts before reaching out to them. How can the Preferred Pronoun field for each Contact record be exposed inside the Maps app?

A) By concatenating the Prefered Pronoun and Full name on the Contact record in Salesforce using a formula field
B) By enabling the Preferred Pronouns setting in Salesforce Setup > Preferred Pronouns
C) By using the Tooltips tab in the Marker Layer builder to show the Preferred Pronoun field
D) By adding a tooltip in the Related Tab configuration

5. Sales managers want to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. How can this be achieved?

A) Use Maps Advanced and create logical visit plans
B) Use Core Maps and create routes
C) Use Live Tracking and create routes
D) Create Territories on street level with Territory planning

Solutions: