HP HP5-H10D Exam Questions : Delta -Selling HP PPS ServiceOne Services

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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

1. What is an example of the value that HP PPS Services offer to your customers?

A) A customer's IT staff can be trained by HP to quickly repair printer faults.
B) Customers can save up to 44% of the cost of an out-of-warranty repair.
C) Customers have security for lost laptops and desktops due to a mobile workforce.
D) Customers can save up to 63% on new hardware purchased under an HP Care Pack Service.

2. Which competitive advantage does HP PPS Services offer in comparison to Lenovo, Apple, Lexmark, and
Ricoh?

A) Extended business hours
B) Wider page array
C) Wider geographic coverage
D) Market recognition

3. Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a
customer's business?

A) Mitigation of Risk Services
B) Data Protection Services
C) Equipment Deployment Services
D) Hardware Protection Services

4. Which HP PPS Services value propositions allow customers to concentrate on business activities rather
than IT issues? (Select three.)

A) Simplification
B) Protection
C) Security
D) Trusted vendor
E) Cost savings

5. Which HP Care Pack Services option is considered a Risk Mitigation service?

A) Offsite Repairs
B) Printer and Accessory Installation
C) Asset Tagging
D) PC Tracking and Recovery

Solutions: